Purpose
A business’s purpose refers to the ‘why’ behind the corporation. It clarifies a company’s core reason for existing and its resulting impact on the world (McKinsey, 2020). A company’s purpose, if authentic, demonstrates value. Brand philosophy involves critical consideration to how a business defines itself. This understanding of corporate identity, the basic character or ethos of the firm (Barnett et al., 2006, p. 33), is the blueprint for further brand decisions (Silva, 2020). Corporate identity is important because it determines how the organization presents itself to its stakeholders and responds to questions like “who are you?” or “what is the organization?” (Dowling, 2004, p. 21). A “company’s identity, and thus its core philosophy and values, can be communicated through mission and vision statements” (Yamauchi, 2001). The mission statement defines a brand’s purpose, objectives and how it plans to serve its audience, it is what makes the brand unique. The vision statement, on the other hand, is more “forward thinking” (Campbell and Tawaday, 1990; Yamauchi, 2001). It indicates the desired status of the company in the future. In addition to mission and vision, a company must summarize how the “benefit of the product or service will be delivered, experienced, and acquired,” in other words, the value proposition (CFI, 2022). As a whole, brand philosophy communicates the values of a brand to target groups such as consumers, shareholders, and employees, and therefore is of utmost importance. (Leuthesser and Kohli, 1997)
Gen Z makes up 41% of the population (Poile, 2021). According to a 2021 report by social media platform Snapchat, Gen Z has a global spending power of $4.4 trillion. With a “purpose-driven approach to consumption,” Gen-Z consumers value authenticity over all else (Business of Fashion, 2020). It is therefore crucial for brands to communicate their purpose effectively to Gen Z. A joint study by the UN’s Development Programme and the University of Oxford found that 69% of teenagers believe climate change is an emergency. Thus, it is essential for brands to convey “clear and ambitious targets to combat the climate crisis” (Poile, 2021). Gen Z also cares deeply about diversity, with 75% considering themselves to be “inclusive.” For this reason, brands must say the right thing, but most importantly, take action (Poile, 2021). A primary mode of communication between brands and the tech sazzy Gen Z is social media. An example of evolution within the industry is the sharing economy (Marr, 2016). This is an economic model facilitated by a community-based online platform, based on sharing access to goods and services.
Sources
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CFI Team (2022) Value proposition, Corporate Finance Institute. Available at: https://corporatefinanceinstitute.com/resources/knowledge/strategy/value-proposition/ (Accessed: October 26, 2022).
Dowling, G.R. (2004) “Corporate reputations: Should you compete on yours?,” California Management Review, 46(3), pp. 19–36. Available at: https://doi.org/10.2307/41166219.
Leape, S. (2020) More than a mission statement: How the 5PS embed purpose to deliver value, McKinsey & Company. McKinsey & Company. Available at: https://www.mckinsey.com/capabilities/strategy-and-corporate-finance/our-insights/more-than-a-mission-statement-how-the-5ps-embed-purpose-to-deliver-value (Accessed: October 25, 2022).
Marr, B. (2016) The sharing economy – what it is, examples, and how big data, platforms and algorithms fuel it, Forbes. Forbes Magazine. Available at: https://www.forbes.com/sites/bernardmarr/2016/10/21/the-sharing-economy-what-it-is-examples-and-how-big-data-platforms-and-algorithms-fuel/?sh=379e76557c5a (Accessed: October 27, 2022).
Poile, M. (2021) Gen Z Priorities 2021, University of the Arts London weblogin. Available at: https://www-wgsn-com.arts.idm.oclc.org/insight/article/90391#page9 (Accessed: October 28, 2022).
Silva, P. (2020) Why philosophy has much to do with brand-building (and what that looks like), Forbes. Forbes Magazine. Available at: https://www.forbes.com/sites/piasilva/2020/11/19/why-philosophy-has-much-to-do-with-brand-building-and-what-that-looks-like/?sh=20561c0071f9 (Accessed: October 26, 2022).
Team, B.F. (2021) How to communicate and connect with gen-z consumers, The Business of Fashion. The Business of Fashion. Available at: https://www.businessoffashion.com/articles/retail/afterpay-communicate-and-connect-with-gen-z-consumers/ (Accessed: October 25, 2022).
Reisman, D. (1990) “Oxford and Cambridge,” Alfred Marshall’s Mission, pp. 38–59. Available at: https://doi.org/10.1007/978-1-349-11542-6_4.
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